We comply with the standards set out in the General Data Protection Regulation (GDPR) applicable in the European Union.
We are also extending these terms to users around the world.
We respect your personal information.
We do not sell your personal information to third parties and we never will.
Your data is scrupulously protected and serves two purposes, namely to improve your browsing and search experience on our website and to protect your data.
1. Personal information we collect
We collect the information that you voluntarily provide to us (your first and last name, your company name, your telephone number and your email address, your business address, your language, your VAT number, your username on our website), if you want to know more about our products and services.
We do not collect your password on our website.
We do not collect your credit card number.
Nor do we collect information related to your private life, such as religious beliefs, philosophical or political views, health, sexual orientation, trade union membership, racial origin, etc.
We automatically collect information about you. It concerns functional data that serves:
- To protect your data.
- To avoid taking possession of your identity.
- Fraud detection or prevention.
- Makes navigation and research easier.
- To improve your browsing experience and research.
- Billing products, services, copyrights that you download or purchase online.
This is, for example, your IP address, the country of your IP address, the type of browser you use, the type of operating system of the device used to connect to our database, searches performed and the products or services displayed , the date, the downloads that were made.
Our company is not directed to children under the age of 16. It is also more aimed at an audience of professionals and not at individuals. However, some areas of our site are accessible to visitors of all ages.
We do not collect or solicit personal information from anyone under the age of 16 without parental consent. If, upon notification by a parent or guardian, or otherwise, a child under the age of 16 has registered on our site using false information, we will cancel that child's account and delete information about them from our systems.
2. Commercial activities
We use the information we collect to send and personalize our communications to you. For example, we may contact you by email or otherwise through electronic or telephone communications to notify you of new product or service offerings.
The processing of your data is necessary and strictly serves our legitimate interests.
Our company does not sell the personal information of its customers or prospects. We will only disclose your information in accordance with the provisions of this statement. We may share information with the following types of third parties.
Our company may use the services of various third parties in relation to services such as conducting website management and hosting, online shopping and shipping its products, processing credit card transactions and communication by e-mail.
We only share your personal information as necessary, for example to complete a transaction or to provide a product or service that you have requested or authorized, and only with service providers or agents acting on our behalf for the purposes described in this statement. In such cases, your personal information will be shared with these third parties and companies, but only to provide services on behalf of and on behalf of our company and in accordance with this statement. It is in our best interest to share this information with these parties for these purposes.
3. Mandatory disclosure
If required by law, as part of a legal proceeding, and strictly necessary for the performance of our services or to protect our rights or the rights of our agents or our users, we may disclose your personal information to authorities or affiliates to make.
4. Sale or merger
We may share your personal information in the event of a merger or acquisition, or in the event of the sale of all or part of our assets. We will of course notify you by e-mail or by means of a prominent announcement on our website and inform you of your rights.
5. The legal basis for using and processing your personal data
We rely on several legal foundations to use your personal information, namely:
The use of your personal data may be necessary for the performance of the contract we conclude with you, in particular to: complete the transaction of our products and services, register and manage your account and provide assistance.
We process and may use your personal information in our legitimate interest. For example, the concept of legitimate interest serves as the basis for analyzing and improving our products and services, as well as the content of our websites and applications.
It is also on this basis that we send you notifications of updates or information about our products and services or that we use your personal information for administrative, legal or fraud detection purposes.
6. Security, storage and retention of personal data
We make every effort to ensure the security of your personal information. While we take reasonable precautions to protect the personal information we collect, no security system is infallible.
You can access your account information and our website by using an individual username and password. To protect the confidentiality of your personal information, you must protect your password and not disclose it to anyone. If you believe that your password has been misused, you must notify us immediately. We will never ask you to give us your password.
If, despite all precautions taken to protect your personal information, we become aware of fraud, we will notify you as soon as possible.
The personal data collected may be stored and processed in our country or in any other country where our company or our agents, subsidiaries or service providers are located or operate facilities. We have put in place adequate procedures to protect your personal data in the event of a transfer abroad, in particular by following the standard contractual clauses approved by the European Commission.
We will retain some of your personal information for as long as we deem necessary to enable you to use our websites and our products and services, to provide you with our services, to comply with applicable law (including document retention), to process transactions from our website, to resolve disputes with a party, and in any other way necessary to the pursuit of our business.
7. Your rights and choices
You can control how we use your personal information as follows:
You can ask us for a copy of the personal data we hold about you.
You can notify us of any changes to your personal information, or if you would like us to correct the information we hold about you.
In certain circumstances, you can ask us to delete, block or restrict the information we hold about you, or to object to the way we specifically use your personal information.
When we use your personal information based on your consent, you have the right to withdraw it at any time.
In addition, where we process your personal information on the basis of our legitimate interest or the public interest, you have the right to object to this use of your information at any time.
Please notify us of any changes or inaccuracies in your personal information.
We make every effort to process your requests or complaints as quickly as possible. You also have the right to lodge a complaint with the data protection authority in your country or with the supervisory authority on which we depend.
You can opt out of receiving direct marketing communications by contacting us. We will respect your decision and stop sending promotional emails once your unsubscribe has been received or your communication settings have been changed.
8. Proof of connection
In certain circumstances we use "cookies". This is a small file that is sent to your computer, tablet, smartphone when you visit our website. These cookies remain on your computer until they expire or you delete them. Some of these cookies are necessary because they allow you to browse our website.
- Performance certificate.
- Functional proof.
- Third Party Evidence.
- Analytical evidence (e.g. Google Analytics)..
Most browsers allow you to manage these cookies. However, should you decide to restrict access to these cookies, access to certain services on our website may be restricted.
This statement is published on our website. It may be amended as necessary to reflect changes in legislation, comments we receive and industry practices.
In case of change, a new statement will be published and we will mention the date of this update.
*Nederlandse versie beschikbaar op aanvraag.
*Version Française disponible sur demande.